Privacy Policy

A legal disclaimer

Effective Date: 3/20/2025

At Phoenix Flooring Experts, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.phoenixflooringexperts.com and when you engage with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Physical address
Project details (e.g., flooring type, installation area)

b. Non-Personal Information

IP address
Browser type
Device information
Pages visited and time spent on the website

c. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze site traffic, and improve our website. You may adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

2. How We Use Your Information

We may use the information we collect to:

Provide and manage our flooring installation services
Respond to inquiries and provide customer support
Send quotes, invoices, and project updates
Improve our website and service offerings
Send promotional communications (with opt-out options)
Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

Service providers (e.g., subcontractors or delivery companies) to complete flooring projects
Legal authorities if required by law or to protect our rights
Third-party platforms for marketing or analytics (e.g., Google Analytics)

All third-party service providers are required to maintain the confidentiality of your information.

4. Data Security

We implement reasonable security measures to protect your personal data. However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Correct or update inaccurate information
Request deletion of your information
Withdraw consent to data processing
Opt out of marketing communications

To exercise any of these rights, please contact us.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before providing any information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Phoenix Flooring Experts